We strive to make your experience at Kyra Wellness seamless and enjoyable. Please review our booking and cancellation policies below:

1. Booking Policy
> Reservations can be made online through www.kyrawellness.com, via email, or by phone.
> Full advance payment is required to confirm your reservation.
> Bookings are subject to availability and will be confirmed upon receipt of payment.
> Special requests (e.g., dietary needs, room preferences) must be communicated at the time of booking. While we strive to accommodate these requests, they are not guaranteed.
> A security deposit will be collected at check-in or held on your credit card. This amount will be refunded at check-out or adjusted against any in-room dining, additional services availed, or any damages incurred during the stay.

2. Wellness Package Policy
> Some wellness packages may have a minimum stay requirement. Details will be provided at the time of booking.
> Wellness-specific inclusions such as yoga sessions, spa treatments, or nutrition consultations must be scheduled in advance and are subject to availability.

3. Cancellation Policy
> Cancellations made more than 15 days before the check-in date will be fully refunded.
> Cancellations made between 3-14 days before check-in will incur a charge of 50% of the total booking amount.
> No refunds will be issued for cancellations made less than 3 days before check-in or for no-shows.

4. Check-In and Check-Out
> Standard Check-in time is 12:00 PM, and check-out time is 12:00 Noon.
> Early check-in or late check-out is subject to availability and may incur additional charges.

5. Modifications
> Changes to reservations are subject to availability and must be requested at least 7 days before the original check-in date.
> Additional charges may apply for modifications.

6. Late Arrivals and Missed Activities
> Late arrivals or missed wellness sessions due to personal reasons cannot be refunded or rescheduled.

7. Early Departure
> No refunds will be provided for early check-outs or unused services.

8. Group Bookings
> For group bookings of more than 5 rooms, a separate cancellation policy may apply. Please contact us for details.

9. Right to Admission and Cancellation
> Kyra Wellness reserves the right to admission and may cancel any booking without prior notice in case of unforeseen circumstances or violations of policies.

10. Contact Information
> For assistance with bookings or cancellations, contact us at info@kyrawellness.com